This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Once the order is processed, it will be prepared and handed over to our delivery partners for shipment.

2. Delivery Locations

Marabuchuvai currently provides delivery within Bangalore and across India, depending on the service availability of our logistics partners.

Delivery timelines may vary depending on the delivery location.

3. Estimated Delivery Time

Estimated delivery time depends on the shipping destination:

• Bangalore: 1–3 business days
• Other cities in India: 3–7 business days

Delivery timelines are estimates and may vary due to logistics delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at the checkout page before payment.

From time to time, Marabuchuvai may offer free shipping promotions based on order value or special campaigns.

5. Order Tracking

Once your order is shipped, you may receive a tracking number or shipment confirmation via email or SMS.

Customers can use the tracking information provided to monitor the delivery status of their order.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

• Courier service delays
• Natural disruptions or weather conditions
• Incorrect delivery address provided by the customer

Marabuchuvai shall not be held responsible for delays caused by third-party delivery partners.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided or delivery attempts fail due to customer unavailability, additional shipping charges may apply for reshipping the order.

8. Damaged Packages

If you receive a package that appears damaged, tampered with, or opened, please notify us immediately and avoid using the product.

Customers should report such issues within 24 hours of delivery by contacting our support team with Video and photos of the package and product.

9. Contact Information